The path leading up to the Cypress Tanglewood Clubhouse

Community concerns

Raise it with the Board

A rule, property condition, parking, noise or neighborhood issue that needs HOA review. Here is exactly what happens after you send it.

What happens next

What happens after you send it

Step 1

Logged and reviewed

Your report reaches the management office, is logged, and is looked at in person where that helps. Urgent safety issues are acted on straight away.

Step 2

Follow-up

Where a rule applies, the owner receives written notice describing the condition, a reasonable time to correct it, and their right to appeal. The Association seeks voluntary compliance first.

Step 3

A hearing, if it gets that far

Before any fine, the owner gets at least 10 days' notice of a hearing and a written decision within 15 days. Executive session on request.

Step 4

Documented either way

The outcome goes into the record so similar situations are handled the same way next time. You may be contacted if more detail is needed.

Safety threats, traffic or fire hazards, and unambiguous violations can be acted on immediately, with the hearing following within 15 days and any fine held in abeyance until then.

Tell us what you are seeing

Facts travel further than adjectives. Dates, times and photographs are what let the Board act consistently.

Your name *

Your address *

Email *

Phone

What kind of concern? *

Where is it? *

When have you observed it? Dates and times matter: a violation is counted as one act on one day.

Describe what you have observed *

Have you spoken to anyone about it? (optional) Entirely optional. It only helps the office know where things stand — it has no bearing on whether your concern is acted on.

Or call instead

You are not required to speak to anyone first.When it feels appropriate and you are comfortable doing so, a friendly word can sort something out quickly — many concerns turn out to be someone who simply did not know. But that is your call, and it is never a condition of reporting something to the HOA.

This is not an emergency line.For a crime in progress, a fire, or anyone in danger, call 911. For a non-emergency police matter, call Cypress Police at 714-229-6600.

The City, not the HOA

Alley parking, street sweeping citations and anything on a public street are enforced by the City of Cypress. The Association can fine for alley parking too, but the citation comes from the City.

Your name

The office needs it so they can follow up with you. The Board handles enforcement discussion in executive session, and complainants are not identified to the other owner as a matter of routine — but the Association cannot promise anonymity in a process that may end in a hearing.

If you are dealing with harassment, threats, or anything that has been going on for a while, say so. Those are not handled like a parking complaint.

Prefer to raise it in person?

Every monthly meeting has time set aside for homeowners' concerns. Third Tuesday, 7:30 p.m., in the Clubhouse.

Meeting information →