The open park at the centre of Cypress Tanglewood on a bright afternoon

New resident guide

Welcome to the neighborhood

Everything you need in your first week, on one page. About five minutes, and then you can go unpack.

First week

Five things to do

1

Introduce yourself to the office

Call or email the management office with your name, address and phone number. This is also how you get on the list for pool key fobs and how the Association knows who lives where.

2

Set up your assessment payment

$290 a month for 2026, due the first, late after the 20th. Set up bank bill pay to 4437 Larwin Avenue and put your unit address on the check.

Payment details →
3

Park in your garage

Street parking is limited and the City sweeps every Monday morning. Alleys are never available for parking. Both catch new residents in the first month.

Parking rules →
4

Read before you renovate

Anything visible from outside needs approval before installation — windows, doors, patio covers, fences, solar. The deadline is the second Tuesday of the month.

Architectural requests →
5

Come to a meeting

Third Tuesday, 7:30 p.m., in the Clubhouse. It is the fastest way to understand how the place runs and to meet the people running it.

Meeting information →

Renting your home?

You must live here 24 months first, and the community must be under the 25% rental cap. Read this before you plan around rental income.

Rental restrictions →

The essentials

What you will want to look up

Who do I call?

The management office handles day-to-day HOA matters — common-area repairs, pool fobs, Clubhouse reservations, applications, assessments and parking. It is at the rear of the Clubhouse at 4437 Larwin Avenue, and calls are normally returned the same day.

For anything urgent after hours — police, fire, gas, power, water — use the numbers on the after-hours list. For a life-threatening emergency, 911.

Pools — hours, fobs and guests

There are two pools: the main pool and wading pool behind the Clubhouse, and the Cabana pool at the Elizabeth Court cul-de-sac. Both are open 9:00 a.m. to 9:00 p.m. and are normally heated from the beginning of April through the end of October. The wading pool is not heated.

Each household may bring three guests, and you stay with them. Children under 14 must be with an adult over 18 — that is state law, not an HOA rule. There are no lifeguards.

Your key fob is personal. Never lend it, and never let someone into the pool area who says they forgot theirs. Both carry fines.

Trash and recycling

You have two trash bins. Set out both bins every Thursday.

Put them out the evening before and bring them back in once they have been emptied. Under the CC&Rs, bins stay out of view the rest of the week — the garage, the patio, or another enclosed spot.

Collection is by Valley Vista Services under contract with the City of Cypress, not by the HOA. Call them on 714-380-5450 for a missed pickup, a damaged or replacement bin, or to schedule bulky items.

Parking basics

Every home has a two-car garage, and that is where the Association expects your cars. Garages may not be converted to living quarters.

Street sweeping is Monday, 8:00 a.m. to 12:00 p.m. Street parking during those hours is subject to a City citation, except on posted holidays.

Alleys are never available for parking — not even on sweeping day. Pulling up in front of your garage to wash the car or load and unload is fine; leaving it there can mean a citation, an Association fine, or towing at your expense.

A limited number of reserved spaces are available for RVs, boats and trailers — one per household, assigned from a waiting list. Ask the manager to be added.

Important community rules, briefly
  • No window air conditioners. The CC&Rs prohibit them outright.
  • No exterior fires except barbecue fires on your lot, in a receptacle designed for it.
  • Pets — a reasonable number, leashed on common area, no tethering in front, and you pick up.
  • Trash bins and storage stay out of view except on collection day; storage belongs in the garage or an enclosed area.
  • Business from home is fine — a home office or an electronic business. Signage and customer traffic are not.
  • Nothing crosses a party wall without your neighbor's consent.

Enforcement starts with a courtesy notice and a reasonable chance to fix it. Fines require notice and a hearing first. More in the FAQ →

Architectural guidelines — before you change anything outside

Any improvement visible from outside needs Architecture Committee review and Board approval before installation: windows, front doors, screen doors, garage doors, patio covers, awnings, fences and walls, solar, water softeners, garage and house fans, skylights, satellite dishes, rails and ramps.

Each has its own form with its own limits. Submit by the second Tuesday for that month's Board meeting, with the supplier's brochure, the materials, a plan and a short description.

Two things people learn the hard way: finishing the work without a complaint is not approval, and your neighbor's approval is not precedent.

All the forms and the process →

Reporting a maintenance problem

If it is in a common area — landscaping, irrigation, walkway lighting, roofs, the pools, playgrounds, sidewalks — tell the office. If it is your front door, your window screens, your patio, your plumbing past the meter, or pest control, it is yours.

Send a maintenance request → · Full responsibility list →

Where the governing documents live

The document library has the recorded CC&Rs, the bylaws, the articles of incorporation, the tract map, the Association & Homeowner Responsibilities sheet, every architectural form, the meeting minutes and every back issue of the newsletter.

If you bought recently, your escrow package should have included the CC&Rs and bylaws. If you are renting, your owner is required to give you the complete set.

Playground with twin yellow slides set into the greenbelt

Get your bearings

Where everything is

The Clubhouse, the main pool, the wading pool and a playground sit together on Larwin Avenue. The Cabana pool is on its own, at the Elizabeth Court cul-de-sac. Five playgrounds and a large central park are spread through the community, and the greenbelts and walkways connect all three tracts — so almost everything is a short walk.

Still have a question?

The FAQ covers most of them. Anything else, the office has heard it before.